ADEC Kenya Services EPZ Limited (ADEC Kenya)ADEC Innovations’ outsourcing headquarters in Africa, hosts the company’s business process outsourcing (BPO) and knowledge process outsourcing (KPO) services, to providing data-entry services, research data trace, data and document management and back office support. ADEC Kenya also offers eLearning services through ADEC Innovations’ capabilities in curriculum design and content development; certifications, simulations and assessments; learning management systems; mobile learning systems; and content conversion.

Launched in 2014, ADEC Kenya is an expert in bringing cost-effective onshore and offshore BPO solutions globally. ADEC Innovations, through ADEC Kenya, foresees continuous growth and development in the outsourcing industry that can help establish Kenya’s place in the global business community. Strategically located south of Kenya’s central business district, ADEC Kenya has become a trusted business partner and one of the leading outsourcing pioneers in the country and in the African continent.

ADEC Innovations’ visionary leadership recognizes the opportunity to enhance its offshore capabilities in Africa and expand its business of providing excellent customer service in the BPO industry through ADEC Kenya. Kenya has a lot of potential to be the next BPO frontier and a major outsourcing hub in Africa.

Why Kenya is the next BPO frontier:

  • 100,000 graduates per year, of which 30% are IT graduates
  • High literacy rate, at over 87%
  • English is an established second language

Our focus is to create value and improve our partners’ overall business performance by utilizing turnkey solutions proven to reduce costs and optimize resource use. We help global organizations continuously grow to achieve greater profitability and financial viability.


ADEC Innovations is a global leader in Environmental, Social and Governance (ESG) solutions, providing industry expertise, data management and technology services.

By helping companies reduce costs, optimize resource use and improve operational efficiencies through our technology solutions and consulting services, we assist in the achievement of better results and a fuller understanding of the broader sustainability issues that impact businesses.

ADEC Innovations fully integrates industry expertise with the power of scalable data management and technology services to deliver custom-tailored sustainability solutions that address the unique business requirements of clients. Our presence spans five continents— Africa, Asia, Australia, Europe and North America—as we help organizations improve operational efficiencies and optimize their sustainable use of resources while ensuring long-term financial viability. With over 30 years of experience in providing ESG solutions, ADEC Innovations has the knowledge and expertise to guarantee innovative and effective services. ADEC Kenya, ADEC Innovations’ outsourcing headquarters in Africa, hosts the company’s business process outsourcing (BPO) and professional and software services to provide customized end-to-end solutions.

Our Core Brand Offering

Our focus is to provide you the total ESG solutions with our industry expertise, data management and technology services.

Industry Expertise

As a global ESG leader, ADEC Innovations has the knowledge and expertise to direct its focus on three key business areas—sustainability, healthcare and education. We help you make smarter decisions with actionable insights gained from expert analysis of data. With industry and subject matter expertise in environmental planning, energy, air, water, waste, and social and environmental sustainability, ADEC Innovations advances sustainable practices around the world and helps organizations to operate and grow responsibly. Moreover, we offer a wide range of healthcare-related information services—from high-end drug discovery research and medical data management to market research and analytics—as well as training content creation on diverse pharmaceutical and medical topics. ADEC Innovations also provides customized creative solutions in education as well as corporate training through traditional classroom enhancement, distance learning and blended learning modalities.

Data Management

Data needs proper management in order to be useful as a strategic resource. As a leading provider of document management, business process management (BPM) and knowledge process (KPO) outsourcing solutions, ADEC Innovations gives visibility to data and delivers the proper expertise and foresight to effectively drive operational efficiencies and optimize performance, providing organizations flexibility through innovative outsourcing management and on-shore and offshore data capture facilities.

Technology Services

Trusted by a number of governments and corporate organizations around the world, ADEC Innovations designs, develops, implements and supports you with flexible, scalable and proven information technology outsourcing (ITO) needed to measure progress, reduce costs and drive efficiencies. We provide a number of technology and professional services that help you accurately and efficiently gather data, including Rapid Application Framework, Big Data management tools, Platform-as-a-Service, Software-as-a-Service, Deep Learning and mobile learning solutions.


ADEC Kenya has embarked on a remarkable journey since its inception in 2014:

June 23-27, 2014

ADEC Innovations partners with the UN Environment Programme (UNEP) and attends the 1st UN Environment Assembly in Kenya

June 25, 2014

ADEC Innovations officially launches ADEC Kenya

November 17 -21, 2014

ADEC Innovations participates in UNEP’s Global South-South Development (GSSD)